Site issues

Dear loyal customers,

We tried to set up a flashy theme for our website, but unfortunately the Guru in training who runs this store has ran into some issues. It seems he is unable to add a paid theme. The errors and or messages vary from:

- Sorry, it appears your Shopify plan does not support installing themes.
- Saying he owns the theme already, but not listing it
- He finally manages to purchase the theme (store is already set to Staff), but on my admin section it stays loading forever, then disappears: 

https://screenshot.click/19-10-2yy7p-uvch2.mp4

When I try to buy another theme, as usual it says I won't be charged for this 'test purchase' etc, but then it just resuts in error 

https://screenshot.click/19-10-3xztj-fx6xc.png

On a serious note: Unfortunately due to various issues and having to catch up, I decided it would be better to just create a blog post for demonstrative purposes only. RIght now for me it's just purely about ensuring I know how to do things on the platform.